Northern Lights Clean
Customer Information
Service Details
Quote Summary
Airbnb Cleaning Service Agreement
This Agreement outlines the terms under which Northern Lights Clean will provide professional Airbnb cleaning services.
Scope of Cleaning
Northern Lights Clean provides Airbnb turnover cleaning services designed to prepare your property for the next guest. Services may include kitchen cleaning, bathroom sanitizing, dusting, vacuuming, mopping, trash removal, bed making with clean linens, and general reset of the property.
Additional services not included in the original quote may result in additional charges.
Add-On Services
Available add-on services may include:
- Laundry Service
- Dishes
- Inside Refrigerator
- Inside Oven
- Interior Windows
- Restocking Supplies
- Deep Cleaning
- Pet Cleaning
- Additional approved add-ons
Property Condition & Pricing
Pricing is based on the condition of the property at the time of service.
- Standard — No additional condition fee
- Moderate — +30%
- Heavy — +40%
- Extreme — +60% or custom quote
Deposit Requirement
A 25% deposit is required to secure your Airbnb cleaning appointment. Your appointment is not confirmed until the deposit is received.
Deposits may be non-refundable for late cancellations, no-shows, lockouts, or failure to provide access.
Fees
- Late cancellation fee: $75
- No-show fee: $100
- Lockout / no access fee: $100
- Same-day rush turnover fee: may apply based on availability
- Approved add-ons or extra condition charges will be added to the final balance
Turnover & Cancellation Policy
- 48-hour notice is required to cancel or reschedule.
- Late cancellations may result in loss of deposit and/or a $75 late cancellation fee.
- No-shows may result in forfeiture of deposit and/or a $100 no-show fee.
- Lockouts or incorrect access may result in forfeiture of deposit and/or a $100 lockout/no access fee.
- Same-day turnovers may include rush fees.
- Northern Lights Clean is not responsible for delays caused by guest late check-out or access issues.
Client Responsibilities
Client must provide:
- Access to property
- Working utilities, including water and electricity
- Clean linens if bed service is requested
- Supplies if restocking is required
Northern Lights Clean is not responsible for:
- Guest damage
- Missing items
- Pre-existing conditions
- Maintenance issues
Payment Authorization
I authorize Northern Lights Clean to charge for:
- Cleaning services
- Approved add-ons
- Condition adjustments
- Deposit and remaining balance
- Late cancellation fee of $75
- No-show fee of $100
- Lockout / no access fee of $100
- Same-day rush turnover fees when applicable
- Approved additional services and fees
Agreement Approval
Please check all approval boxes, type your signature, and enter the date before emailing the quote.
Thank you for choosing Northern Lights Clean. We look forward to keeping your Airbnb guest-ready and five-star clean.
Email glenda@northernlightsclean.com